We pride ourselves on our customer service which means making sure equipment is where you need it when you need it, fully operational. How do we achieve this? TALISMAN® utilizes telematics technology (or Internet of Things) – the integrated use of telecommunications with information and communications technology – in our equipment. Using this allows us also to be proactive with maintenance and repair, and ultimately helps our customers increase productivity and safety on the job site.
Think of the telematics technology as an opportunity to put away your clipboard or notebook on the job site! For example, if equipment is approaching a maintenance event, we can notify you to give you real-time insight into the status of your equipment – to know what’s in operation and what is not. Or you can obtain visibility into equipment utilization and check against established goals. That same technology helps us, help you in making the best equipment choice for your project based on demand and availability.
Our innovative use of telematics to ensure excellent customer service in the equipment rental industry is featured in the new e-book by Timothy Chou and Vincent Vasquez “Precision Construction: Principles, Practices and Solutions for the Internet of Things in Construction.” This book breaks down the complex future of connected machines and is an interesting read on how IoT meets the construction industry. The information found in the book is not metaphorical; it’s practical in detailing the terms and technology in a way that you can talk about these topics with others in the field.
Curious to learn more? Download the book here.